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FAQ
 
Over the years, I have these questions asked most frequently.  If you have any other questions that aren't addressed here, please contact me by filling out the form below.


Q: What is the best way to ship my jewelry?
A: I would say the safest method is to use the US Postal service and ship your item Registered Mail. Some of the problems with using this method are; slow delivery and they only cover up to a $25,000 value, nothing over that amount is insured with the US Postal Service!

Two other methods that jewelers commonly use for shipping are with; OneService, or ParcelPro. Both of these are independent insurers of expensive packages. They both have a fine reputation for all their services including claims (hopefully none of us will test the claims portion of their services). Below are the URLs for both of these companies. We would urge you to check their rates and be sure to ask exactly how they want the item packaged for shipment.

Q: Where is a ring size/conversion chart to allow the different sizes from around the globe?
Q: What are the best gifts for each wedding anniversary?
A: Here is a list for you to take a look at if searching for a particular piece of jewelry for your anniversary.  Click here:  Wedding Anniversary Chart
Q: What is the best way to clean and care for my jewelry?
A: In addition to maintaining your jewelry's natural shine, you can keep it wearing well by following these suggestions.

Have your jeweler clean and inspect your jewelry at least annually, looking for loose settings, faulty links, worn prongs, etc. 
Ask your jeweler how to clean items properly at home.  If interested, I sell personal home steamers that are wonderful!!!
Clean your jewelry at home frequently to avoid dirt buildup, which may hasten wear.
A prong that is loose, worn, or catches on fabric may cause a stone to fall out of its setting. If you suspect a problem, have your jeweler check the item immediately.
When not wearing your jewelry, place each item in a separate soft compartment or container. If cluttered together, jewelry can become scratched-even diamonds.
Avoid heavy blows to your diamond. Even though it's among the hardest of all materials, diamonds can chip if struck at the right angle.
Insure your jewelry to assure that you can replace it if it is lost, stolen, or damaged beyond normal wear and tear.


 
Q: What is the best way to insure my jewelry?
A:   STEP 1:  Have all of your fine jewelry appraised by an independent appraiser. Make sure each item is listed, described and valued on paper.
STEP 2:    Read your home owner's or renter's insurance policy to find out the amount of coverage it provides for items such as jewelry. The best insurance will cover loss, theft and damage.
STEP 3:    Keep in mind that rates for personal jewelry insurance may vary according to your state or country, and you can select coverage with or without a deductible.
STEP 4:    Speak to your insurance agent about adding a rider to your home owner's policy to cover jewelry that goes beyond the value of personal property covered in the basic policy. You can also ask about taking out a separate policy on your valuables.
STEP 5:    Consider separate jewelry insurance (such as that offered by the Jewelers Mutual Insurance Company) as another alternative.
STEP 6:    Compare all insurance plans, as well as the reputation of each company, and choose the one that gives you the most coverage for your money and the most flexibility if you have to replace jewelry.
STEP 7:    If a jewelry store ever offers a "warranty" with the purchase of their jewelry, it should be a sign not to buy.  You shouldn't have to ever pay for a warranty.  Read the small print!  If you are not covered by an actual insurance policy, you are not covered.